The
following sets out the terms and conditions by which easy-dial Limited
(formerly Phonecard Services Ltd). (registered in England 3040884)
(“ED”) will provide callthrough telecommunications services
(“Services”) to you.
By using the Callthrough Services of ED you agree to the following:
Amendments to Terms &
Conditions
ED may vary these terms and conditions at any time by posting
such changes on its websites (www.easy-callthrough.co.uk
or associated web sites). You agree that if you decide to use the
Services after any amendments have been posted on our web site you
are bound by the amended
terms and conditions.
Changes to Rates and Charges
- July 2006
ED may vary rates and/or charges or impose taxes or duties
in relation to the Services at any time and such changes will be
posted on its website and you agree to be bound by these changes.
You may request details of our call rates at any time. All prices
are inclusive of VAT unless otherwise stated.
Payment
No payment is due from you to ED for these callthrough
services. Payment is obtained from the service provider that you
use to access our service. You will pay your own network provider
under the terms you have agreed with them.
Liability
You undertake to hold ED harmless from all
liabilities, including damages and claims, arising out of your use
of the Services.
Equipment
You agree that ED is in no way whatsoever responsible for
providing or maintaining equipment required to access the Services.
Provision of Service
In order to provide Services to you, ED may select or at
any time change carriers or service providers without recourse to
you. You agree to be bound by any such changes.
You
undertake not to use the service in any way or for any purpose prohibited
by Law. You also undertake not to use the service in an improper
or offensive manner. You will indemnify easy-dial against all liabilities
and costs as a result of such illegal or offensive activity.
If
for any reason, we no longer provide Services, we may obtain an
alternative provider to provide the Services to you. You agree to
the assignment of easy-dial's rights under these terms and conditions
to that alternative provider provided the level of service you currently
experience is not significantly reduced as a result.
You understand and accept that from
time to time the Services may be suspended for reasons including
but not limited to maintenance or faultfinding and that ED will
not be held liable for compensation for such suspension of Services.
ED undertakes to keep such incidents to the minimum.
You also understand and accept that
ED cannot guarantee connection to occur with 100% reliability.
Fraud
In the event that ED suspects that calls made by you may
have been used in any way whatsoever in connection with fraud, then
you agree that all personal information may at the sole discretion
of ED be released to the appropriate authorities.
Use
of personal information
Information
you provide or we hold (whether or not under this Contract) may
be used by us, our employees and/or agents to identify you when
you make telephone, e-mail or mail enquiries, help administer any
accounts, services and products offered by the easy-dial group now
or in the future, help us to detect fraud or loss and write to,
text, email or telephone you with information about other services
and products offered by us and our carefully selected partners.
We will not contact you in this way unless you have previously consented.
Warranty
You agree and understand that the Services are provided
without warranties of any kind, either express or implied, unless
such warranties are legally binding.
Contact
Should
you have any complaint or query about the Services you may phone
Customer Services on 0870 760 5125, e-mail to: admin@easy-dial.com,
fax to: 0208 747 0382 or write to us at: easy-dial Ltd., PO Box
8213, Chiswick, London W4 3WR. You may also refer any complaints
regarding the Services to OFTEL
The
Law
This
Agreement is governed by the laws of England. If any part of these
terms and conditions is unenforceable (including any provision in
which easy-dial excludes its liability to you) the enforceability
of any other part of these terms and conditions will not be affected.
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