Terms & Conditions

The following sets out the terms and conditions by which easy-dial Ltd. (registered in England 3040884) (“ed”) will provide callthrough telecommunications services (“Services”) to you.
ed is registerd with Phonepay Plus under Reg No. ORG830-72701-04392

By using the Callthrough Services of ed you agree to the following:

Using the Service
You must have the bill-payer's permission for the phonr line you are using before accessing this callthough service. You should understand that a charge is incurred, even if the destination number you are calling is engaged or the call is not answered. Therefore you are strongly advised to replace the handset after a short period if you hear an engaged or unanswered ringing tone.

Amendments to Terms & Conditions
ed may vary these terms and conditions at any time by posting such changes on its websites (www.easy-callthrough.co.uk or associated web sites). You agree that if you decide to use the Services after any amendments have been posted on our web site you are bound by the amended terms and conditions.

Changes to Rates and Charges - May 2012
ed may vary rates and/or charges or impose taxes or duties in relation to the Services at any time and such changes will be posted on its website and you agree to be bound by these changes. You may request details of our call rates at any time. All prices are inclusive of VAT unless otherwise stated.

Payment
No payment is due from you to ed for these callthrough services. Payment is obtained from the service or network provider that you use to access our service. You will pay your own network provider under the terms you have agreed with them.

Liability
You undertake to hold ed harmless from all liabilities, including damages and claims, arising out of your use of the Services.

Equipment
You agree that ed is in no way whatsoever responsible for providing or maintaining equipment required to access the Services.

Provision of Service
In order to provide Services to you, ed may select or at any time change carriers or service providers without recourse to you. You agree to be bound by any such changes.
You undertake not to use the service in any way or for any purpose prohibited by Law. You also undertake not to use the service in an improper or offensive manner. You will indemnifyed against all liabilities and costs as a result of such illegal or offensive activity.
If for any reason, we no longer provide Services, we may obtain an alternative provider to provide the Services to you. You agree to the assignment of ed's rights under these terms and conditions to that alternative provider provided the level of service you currently experience is not significantly reduced as a result.
You understand and accept that from time to time the Services may be suspended for reasons including but not limited to maintenance or faultfinding and that ed will not be held liable for compensation for such suspension of Services. ed undertakes to keep such incidents to the minimum.You also understand and accept that ed cannot guarantee connection to occur with 100% reliability.

Fraud
In the event that ed suspects that calls made by you may have been used in any way whatsoever in connection with fraud, then you agree that all personal information may at the sole discretion of ed be released to the appropriate authorities.

Use of personal information
Information you provide or we hold (whether or not under this Contract) may be used by us, our employees and/or agents to identify you when you make telephone, e-mail or mail enquiries, help administer any accounts, services and products offered by the easy-dial group now or in the future, help us to detect fraud or loss and write to, text, email or telephone you with information about other services and products offered by us and our carefully selected partners. We will not contact you in this way unless you have previously consented.

Warranty
You agree and understand that the Services are provided without warranties of any kind, either express or implied, unless such warranties are legally binding.

Contact
Should you have any complaint or query about the Services you may phone Customer Services on 0844 804 2803, e-mail to: admin@easy-dial.com, fax to: 0208 747 0382 or write to us at: easy-dial Ltd., PO Box 8213, Chiswick, London W4 3WR. You may also refer any complaints regarding the Services to Payphone Plus or OFTEL

The Law
This Agreement is governed by the laws of England. If any part of these terms and conditions is unenforceable (including any provision in which easy-dial excludes its liability to you) the enforceability of any other part of these terms and conditions will not be affected.